Delivery times vary by location: Nairobi (1-2 days), Major towns (3-4 days), Remote areas (5-7 days). We also offer same-day delivery for Nairobi orders placed before 12 PM.

For orders below KES 5,000 or outside Nairobi, shipping charges range from KES 300-1,500 depending on location and package size.

Once your order is shipped, you'll receive a tracking number via SMS and email. You can track your order status on our website or by contacting our customer service at +254 704 302 723.

HDPE pipes require proper joining techniques. We recommend using butt welding or electrofusion for permanent connections. For temporary connections, use HDPE fittings with rubber seals. Always ensure pipes are clean and dry before installation.

Choose pressure rating based on your water source: PN6 (low pressure systems), PN8-10 (standard household), PN12.5-16 (high pressure/commercial). For most irrigation systems, PN8-10 is sufficient.

Start with a water source assessment, calculate water requirements, design layout with main lines and sub-mains, select appropriate drippers (2-4 L/hr), and include filters and pressure regulators. Contact our technical team for free design consultation.

Common issues include clogged drippers, leaky fittings, low water pressure, and damaged pipes. Regular maintenance and checking filters can prevent most of these problems.